Introduction to DealerFire Academy
Matt Redden, CMSO of DealerSocket, introduces DealerFire Academy. He shares DealerSocket’s vision for seamless integration within all the product offerings: CRM, Digital Marketing, Inventory+, and DMS.
Engaging Your Digital Community
Kris Nielsen, Sales Operations & Customer Experience Manager at Soave Auto Group, walks dealers through his social media campaigns and provides examples of how to use social media effectively to provide a better customer experi...
Your Dealership Loud and Clear
Business Development Manager, John Kendrick, discusses a customer’s buying journey and stresses the importance of their behavior while shopping online.
Focus on Fixed Ops & Parts
OEM Product Manager, Cavan Robinson, imparts his knowledge about the disconnect in digital marketing in the automotive service market. He discusses the need for fixed ops to stand out in digital and advises dealers on how to de...
Improve Their Phone Processes
Cassie Broemmer of Car Wars shares the four crucial steps a dealer should always complete when a potential customer calls into their dealership. In her presentation, Cassie performs live calls to sales departments of dealership...