Northtown CJDR Touts Increased Accountability and Improved CSI with DealerSocket's CRM

General Manager of Northtown Chrysler Jeep Dodge Ram refers to DealerSocket's CRM as their ‰ÛÏradar‰Û for the sales department‰Ûªs control tower. Sales Management and sales staff alike utilize CRM to track customer engagement within the sales process. DealerSocket is also their forensic tool to ensure customer satisfaction and high CSI scores. In addition, pulling specific galley lists through DealerSocket‰Ûªs List Builder helps them maintain their exceptional customer loyalty rates.